Leadership carries weight. In hospitality, decisions ripple outward. They affect owners, teams, guests, and families who depend on steady judgment. Over time, I’ve learned that the most responsible leadership starts with listening. Not listening to respond, but listening to understand.

Hospitality has always been a shared effort. No one learns this business in isolation, and no one sustains it alone. Over time, I’ve come to see mentorship as one of the quiet forces that keeps our industry steady, especially when it connects people across generations.

Hospitality has a way of teaching you early. You learn quickly that people remember how you show up, especially when things don’t go as planned. That lesson has stayed with me through every role I’ve held and every responsibility I’ve taken on.

Some of the most meaningful work in hospitality happens quietly. It shows up in the decisions we make on regular days. That’s something I’ve seen again and again, especially when it comes to how women lead in this industry.

Visibility changes how leadership feels. When women see others like them speaking, teaching, and leading, leadership becomes more tangible. It feels possible, relatable, and within reach. I’ve seen how visibility shapes confidence, not through attention, but through representation.

Some lessons in hospitality come from experience. Others come from learning alongside people who understand the weight of ownership and operations. Over time, I’ve learned that education works best when it meets people where they are, in the middle of real decisions and real pressure.